Contact
Contact Infomir IPTV support
Email is the single way to reach us, and it lands with a person who knows MAG portals. Write when a box will not load, when a login has not turned up, or when you want a model checked before buying.
Email Infomir IPTV support
Send your message to that address and we reply as soon as we can, usually the same day. There is no phone line and no web form, so a plain email is all it takes.
Contents of a good Infomir IPTV message
- Your order email, meaning the address typed at checkout, so the purchase can be found.
- With a MAG box: the model name and the MAC printed on its label.
- With anything else: the device name and the app you installed.
- What the screen shows, described in a sentence or sent as a photo.
Before you write
Quick checks before you contact Infomir IPTV
Many questions have a short answer on another page of this site. Look there first, and write if the answer does not fit.
No login yet
Check the spam folder and allow about fifteen minutes after payment. If the message still has not shown, email us the address you typed at checkout.
An empty screen
Open the install page, find your device and compare each step with what you did. On a MAG box, recheck the portal address and the MAC.
Not a customer yet
Ask about a box model before ordering, or take the free trial for a day. Refund terms are set out on the legal page.